Managing Staff

  • Develop KPIs (key performance indicators)
  • Write down team roles for clarity (and make it easier to remove people)
  • Develop team roles
  • Plan for staff appraisals
  • Develop leadership skills
  • Develop clear goals and objectives for each team member
  • Ensure each team member has their own development programme
  • Always have an up to date organization plan
  • Health and safety training
  • Encourage members to make decisions and communicate ideas
  • Develop how-to manuals for each position
  • Develop systems further
  • Run training programs
  • Constant and regular staff development (to go both ways)
  • Sales training
  • Team building exercises
  • Development of new team member training
  • Develop a team social club
  • Develop company standards
  • Set team goals
  • Develop a rewards scheme
  • Develop company statement and vision statement
  • Develop … what happens if? … staff scenarios
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